Introduction
Welcome to Dr’s Secret Official! We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Data: When you purchase products or create an account on our website, we collect personal information such as your name, email address, shipping address, and phone number.
Usage Data: We collect information on how you interact with our website, including your IP address, browser type, pages visited, and the time spent on each page.
Tracking Data: We use cookies and similar tracking technologies to monitor activity on our site. This includes the use of Google Analytics 4, Meta Ads, TikTok Ads, and Microsoft Clarity to analyze and track our website traffic.
How We Use Your Information
We use the collected data for various purposes:
- To process and fulfill your orders.
- To manage your account and provide customer support.
- To send you promotional information and updates (if you have opted-in).
- To analyze website traffic and improve our services and user experience.
- To comply with legal obligations and resolve any disputes.
Third-Party Services
We do not store payment data on our servers. All payment processing is handled securely by third-party services such as Stripe and other payment gateways. These third-party providers adhere to strict data protection regulations.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.
Your Data Protection Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your data.
- Deletion: You can request the deletion of your personal data by contacting us at service@drssecretofficial.com.
- Objection: You can object to our processing of your personal data.
Security of Your Data
We use appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Website: Dr’s Secret Official
Address: 15 Allstate Parkway #600, Markham, ON L3R 5B4, Canada
E-Mail: service@drssecretofficial.com
Phone: +1 298 378 8384
Company Name: 1000650007 ONTARIO LTD.
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM
Last Updated: 07-08-2024
By using our website and services, you consent to the terms outlined in this privacy policy.
